Your Guide to the 2018 Fest

QUICK LINKS


ACCESSIBILITY

All venues are handicapped accessible.  

Accessible portable bathrooms for those attending outdoor shows are located: 

The free Shuttle sponsored by Harris Beach PLLC, is wheelchair accessible, has WiFi and can be located via GPS. (See shuttle info below)
 
Individuals needing assistance may call the Festival office in advance at (585) 454-2060 or see a volunteer at venue entrances. Individuals being dropped off may pull up at the corner of Main St. and Gibbs. 
 

AIRPORT

Distance from the airport to the festival is about 15 minutes. 
Greater Rochester International Airport Information
 

ATMs

Courtesy of our presenting sponsor, M&T Bank, ATMs are located in several locations around the festival. See the map for exact locations. 

BIKE RACKS & BIKE SHARE

You may park your bike in racks located in the parking lot of the Rochester Regional Health Big Tent at the corner of Main and Chestnut.

Bikes are also for rent via Pace at multiple locations around downtown.  Here are the Pace bikeshare stations are in and around the Festival:

  • Main & Gibbs
  • Main & Scio
  • Liberty Pole Plaza
  • East & Winthrop
  • East & Alexander
  • Chestnut & Court

BUS ROUTES - ROCHESTER TRANSIT SERVICE

  • Rochester’s East End can be directly accessed from several east side transit routes, including 31 Park, 33 Goodman, 38 East Main, 48 University and 57 East.  
  • The East End is a short walk from the RTS Transit Center, where all bus routes stop. Many routes run until midnight or 1AM, making an evening out without the hassle of parking an easy option.
  • Visit myRTS.com for more information and to download the Where’s My Bus? app for real-time bus arrival info on your smartphone from Google Play and the App Store.
There may be minor bus route detours due to festival-related street closures; check myRTS.com or call 585-288-1700 for details.

EATING 

Food at the Festival
 
We offer a wide variety of food and beverages at the festival on:
  • E. Main St. between Chestnut St. and Gibbs St.
  • In and outside the Rochester Regional Health Big Tent
  • East Ave. near Chestnut St. and Gibbs St. on Fridays and Saturdays
Food and beverages are also served at the following Club Pass venues. 
  • Harro East Ballroom
  • Max at Eastman Place
  • Anthology
  • Wilder Room
  • Outside Rochester Regional Health Big Tent
There are also many restaurants in the festival area.
 

FIRST AID TENT

Provided by Rochester Regional Health. Located outside the Merchandise Tent on Jazz Street near East Main St. 

INFORMATION | PROGRAM GUIDE | BROCHURES | SCHEDULE | QUESTIONS

LODGING

Official hotel, Hyatt Regency Rochester, 125 East Main Street, Rochester, 585-546-1234

LOST & FOUND

DURING THE FESTIVAL: Please go to the Ticket Office at the corner of 100 East Ave.  Open 10 AM - 11 PM daily during the festival. Write your name and cell number on your Club Pass so that you can be notified if lost. 

MERCHANDISE

Get official posters, apparel, portable seats, and other great gear are available in the Merchandise Tent on Jazz Street (Gibbs St.) during the festival. Limited items also available online. Open 4:00-11: 00 PM daily.

PARKING

RIJF is held in downtown Rochester, NY in the East End Cultural and Entertainment District. All venues are within walking distance of each other so park once and walk to everything.

The Festival does not operate any parking but there are many surface lots and ramp parking garages conveniently located near festival venues. Please note, many side streets will be closed. 

Please read the signs and make sure that parking is allowed wherever you are parking. Many lots are private for the use of their patrons only, so cars will be towed. The Festival cannot take any responsibility for people who park illegally.

PHOTOGRAPHY NOTICE

The use of cameras (still, video, cell phones) and recording devices are strictly prohibited at all indoor concerts at RIJF. Photography is permitted only by credentialed photographers in designated areas. Concertgoers are asked to please abide by these guidelines out of respect for the artists and others in the audience.  Anyone not abiding by these rules will be asked to leave the venue. 

RESTROOMS

Restrooms are located inside every venue. There are also portable bathrooms outside of the Rochester Regional Health Big Tent, the alley adjacent to Kilbourn Hall, along with the Avangrid/RG&E Barclay Damon Fusion Tent, and on Chestnut Street during the Friday and Saturday concerts. 

SHUTTLE SERVICE

Look for our shuttle bus that is accessible and accommodates two wheelchairs. It will circulate all 9 days of the fest from 3PM–Midnight stopping at key festival venues. Onboard WiFi and GPS tracking. Look for shuttle stop signs. Shuttle route loop takes approximately 30 minutes. Sponsored by Harris Beach PLLC.

Shuttle Stops - final list of stops will be announced  in June 

  • Rochester Riverside Hotel (corner of St Paul and Bragdon Pl)
  • Hyatt Regency Hotel, 125 East Main Street
  • Main St. and Chestnut St. 
  • North Chestnut (Harro) 
  • Main St. and Scio 
  • Broad St. (Xerox Auditorium) 
  • East Ave. and Lawrence St. (Anthology) 

STREET CLOSINGS

GIBBS STREET (From East Ave to E. Main)

Friday, June 15 (7AM) to Monday, July 2 (Midnight)

CHESTNUT (From East Main to East Ave)

Friday, June 22 (6AM) to Saturday, June 23 (2AM)

Friday, June 29 (6AM) to Saturday, June 30 (2AM)

EAST AVE (From East Main to Scio) and CHESTNUT (From Broad to East Ave)

June 22 (5PM-Midnight)

June 23 (5PM-Midnight)

June 29 (5PM-Midnight)

June 30 (5PM-Midnight)

MAIN STREET (from Gibbs to Chestnut-not to include Gibbs or Chestnut)

Friday, June 22 to Saturday, June 30 (5pm-midnight)

COURT STREET (Broad Street to Chestnut Street)

June 29 (7am-Midnight)

TICKETS

  • Headliner show and Club Pass tickets if still available – purchase online at rochesterjazz.com, or visit the Jazz Fest Ticket Shop at 100 East Ave open now through June 22 from 10PM–5PM and daily during the fest June 22 - June 30  from 10AM–11PM. 
  • Club Shows – enter with the Club Pass or $30/$35 cash only at the door. First-come, first-served for everyone, no reserved seating, no advance sales. Redeem your Club Pass ticket before you attend any shows at Ticket Shop as soon as it is open in June and during the festival or in the Merchandise Tent during the festival. Tickets cannot be redeemed at venues. See tickets for more info.
  • Free Shows – no tickets required, all shows rain or shine.
  • Ticket Shop - located at 100 East Ave Hours before the festival: Dates and times to be announced. Hours during the festival:  open June 22 - June 30 from 10am-11pm. 

VISITOR INFORMATION

 For information on things to do during the day while you are in Rochester see 

WHAT TO  BRING

  • For free shows, you can bring lawn/stadium chairs
  • Your tickets and Club Pass! (Please write your cell number on your pass.)

WHAT NOT TO BRING

  • Pets, Coolers, and Food