TRAVEL / TRANSPORTATION / GETTING AROUND THE FESTIVAL

Your Guide to the Fest!
Rochester,  New York 


ACCESSIBILITY
All venues are handicapped accessible. 

For outdoor shows, there are accessible portable bathrooms:

Individuals needing assistance may call the Festival office in advance at (585) 454-2060 or see a volunteer at venue entrances. Individuals being dropped off may pull up at the corner of Main St. and Gibbs. 
 
AIRPORT
Greater Rochester International Airport Information
 

ATMs
Courtesy of our presenting sponsor, M&T Bank, ATMs are located in several locations around the festival. See the map for exact locations. 

 
BUS ROUTES - ROCHESTER TRANSIT SERVICE

 

  • Rochester’s East End can be directly accessed from several east side transit routes, including 31 Park, 33 Goodman, 38 East Main, 48 University and 57 East.  
  • The East End is a short walk from the RTS Transit Center, where all bus routes stop. Many routes run until midnight or 1AM, making an evening out without the hassle of parking an easy option.
  • Visit myRTS.com for more information and to download the Where’s My Bus? app for real-time bus arrival info on your smart phone from Google Play and the App Store.
There may be minor bus route detours due to festival-related street closures; check myRTS.com or call 585-288-1700 for details.
 

EATING 
We offer a wide variety of food and beverages at the festival on:
  • Main Street near Gibbs Street
  • In and outside the Rochester Regional Health Big Tent
  • East Avenue near Chestnut on Fridays and Saturdays
Food and beverages are also served at the following Club Pass venues. 
  • Harro East Ballroom
  • Lyric Theatre
  • Max at Eastman Place
  • The Little Theatre
  • The Rochester Club
  • Anthology
There are also many restaurants in the festival area.
 
FIRST AID TENT
Provided by Rochester Regional Health. Located outside the Merchandise Tent on Jazz Street near East Main St. 


INFORMATION | PROGRAM GUIDE | BROCHURES | SCHEDULE | QUESTIONS
 

LOST & FOUND
Please go to the Ticket Office at the corner of Gibbs Street & East Ave. Open 10 AM - 11PM daily during the festival. Write your name and cell number on your Club Pass so that you can be notified if lost. 
 

MERCHANDISE
Get official posters, apparel, portable seats, and other great gear are available in the Merchandise Tent on Jazz Street (Gibbs St.) during the festival. Limited items also available online. Open 4:00-11:00PM daily.
 

PARKING 
XRIJF is held in downtown Rochester, NY's East End Cultural district
 
All venues are within walking distance of each other so park once and walk to everything.

The Festival does not operate any parking but there are many surface lots and ramp parking garages conveniently located near festival venues. Please note, many side streets will be closed. 
 
Please read the signs and make sure that parking is allowed in whatever surface lot you are parking. The Festival cannot take any responsibility people who park illegally.

PHOTOGRAPHY NOTICE
The use of cameras (still, video, cell phones) and recording devices is strictly prohibited at all indoor concerts at XRIJF. Photography is permitted only by credentialed photographers in designated areas. Concertgoers are asked to please abide by these guidelines out of respect for the artists and others in the audience.  Anyone not abiding by these rules will be asked to leave the venue. 

RESTROOMS
Restrooms are located inside every venue. There are also portable bathrooms outside of the Rochester Regional Health Big Tent, the alley adjacent to Kilbourn Hall, along the Avangrid/RG&E Fusion Tent, and on Chestnut Street during the Friday and Saturday concerts. 


SHUTTLE SERVICE
Hop on and off the trolley that will circulate all 9 days of the fest from 3PM–Midnight stopping at key festival venues. Look for shuttle stop signs. Sponsored by Harris Beach PLLC.

  • Radisson Rochester Riverside
  • Main St. and Chestnut St. – Eastbound
  • North Chestnut (Harro) – Southbound
  • Main St. and Scio – Westbound
  • E. Broad St. (Xerox Auditorium) – Eastbound
  • East Ave. and Winthrop St. (Little Theatre) – Westbound
  • East Ave. and Lawrence St. (Anthology) – Westbound

STREET CLOSINGS 

Gibbs Street (From East Ave to E. Main) 

  • Sunday, June 19 (Midnight) to Tuesday, July 5 (Morning)

 Chestnut (From E. Main to East Ave)

  • June 23 (6AM) to June 25 (2AM)
  • June 30 (6AM) to July 2 (2AM) 

East Ave (From E. Main to Scio) and Chestnut (From Broad to East Ave)

  • June 23 (5PM-Midnight)
  • June 24 (5PM-Midnight)
  • June 30 (5PM-Midnight)
  • July 1 (5PM-Midnight) 

Main Street (from Gibbs to Chestnut-not to include Gibbs or Chestnut)

  • Friday, June 23 to Saturday July 1(5PM-Midnight) 

Midtown Stage Concert at 275 East Main Street (Parcel 5) -  the following streets are closed:

 July 2 – 7:00AM-Midnight 

 

  • Elm St. (From Clinton to Atlas St.) 
  • Cortland St. (From Elm Street to E. Main St.) 
  • Andrew Langston Way (From Elm St. to E. Main St.) 

 

July 2 – 3:00PM-Midnight 

  • Elm St. (From Clinton to Chestnut St.) 
  • Atlas St. (From Euclid St. to Elm Street) 
  • Euclid St. (From Chestnut St. to Andrew Langston Way) 
Notice on Inner Loop Project 
East Avenue over the filled in Inner Loop is open for vehicles and pedestrians. 

TICKETS

 

  • Headliner show and Club Pass tickets if still available – purchase online at rochesterjazz.com, or visit the Jazz Fest Ticket Shop at the corner of East Ave and Gibbs St open as of June 6 from 12PM–5PM and daily during the fest from 10AM–11PM. 
  • Club Shows – enter with the Club Pass or $30/$35 cash only at the door. First-come, first-served for everyone, no reserved seating, no advance sales. Redeem your Club Pass ticket before you attend any shows at Ticket Shop or Merchandise Tent. Tickets cannot be redeemed at venues. See tickets for more info.
  • Free Shows – no tickets required, all shows rain or shine.
  • Ticket Shop - located at the corner of East Ave. and Gibbs St., 100 East Avenue, Rochester, NY 14604. Hours: June 20 - June 23 from 10am-5pm; June 24 - July 2 from 10am-11pm. 
VISITOR INFORMATION
For information on things to do during the day while you are in Rochester see 
Explore Rochester Guide
 

WHAT TO BRING
  • For free shows you can bring lawn/stadium chairs
  • Portable seats to make waiting in line will be for sale at the Festival Merchandise Tent but you can also bring your own.
  • Your tickets and Club Pass! (Please write your name and cell number on your pass.)

WHAT NOT TO BRING
  • Pets
  • Coolers
  • Food
 

WHERE TO STAY
Radisson Hotel Rochester Riverside
Official Hotel of the Festival 
  • Jam Sessions nightly during the Festival
  • Within walking distance from the Festival. 
  • 120 E Main St. Rochester, NY, 14604  | (585) 546-6400
  • Reservations: +1 (800) 333-3333 ( US/Canada Toll-free )
  • Take advantage of the Radisson's exclusive offer - get a one-day Club Pass when combined with a hotel stay.  

IMPORTANT