Ticket Info

2019 FESTIVAL TICKET INFORMATION

 
 

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2020 Headliner Show Tickets  

Nile Rodgers & CHIC
Friday, June 26, 2020
Tickets are $130/$125/$90/$65 + service charges.
 
Garth Fagan Dance with Monty Alexander and his Sextet
Wednesday, June 24, 2020
Tickets are $93/$73/$53/$33 + service charges.
 
Spyro Gyra
Tuesday, June 23, 2020
Tickets are $63/$53/$43/$33 + service charges. 
 
All Headliner Shows Start at 8 PM, Kodak Hall at Eastman Theatre.  Doors open at 7:15 PM
 
Tickets on sale at rochesterjazz.com. Buying online is the FASTEST way to buy.  Show your receipt with the barcode on your phone to enter, or print out your receipt. 
 
Order by Phone  (585) 454-2060.
 
Buy on the App - Show your receipt on your phone at the door. Download the Free App
 
Buy at the Ticket Shop 100 East Ave Open 10 am - 10 PM during the fest
 
Buy at the Door - Box Office at Eastman Theatre opens at 7 PM
 
Will Call - Opens at 7 PM. See the Will Call table in the Eastman Theatre Lobby. 
 

Free Shows

You do not need tickets for any free shows.  All shows go on rain or shine.  Food and beverages available at all outdoor stage venues,  Bring lawn chairs or stools. 
 
Outdoor Stages/ Free Stages
  • City of Rochester Jazz Sreet Stage Presented by the Community Foundation (June 19 to 27), Shows from 3:45 to 9 PM daily. Varies by day
  • City of Rochester East Ave & Chestnut Stage Presented by Wegmans. Shows at 7 & 9 PM
  • City of Rochester East Ave & Chestnut Stage Presented by Rochester Regional Health. Shows at 7 & 9 PM.
  • City of Rochester Midtown Stage (Parcel 5) Presented by Rochester Regional Health  
  • Avangrid / RGE / Barclay Damon Fusion Stage. Shows at 7 & 9 PM. 
  • Central Library of Monroe and Rochester. Shows at 12 noon.

Club Pass Series 

Redeeming Your Club Pass Ticket  for a Club Pass

You may redeem your Club Pass Ticket for a Club Pass at the Festival Ticket Shop at 100 East Ave. Rochester, NY. Dates to be annouanced. Hours are 12 Noon to 5 PM, M-F through June 18 and 10 AM - 11PM daily during the fest, June 19 - 27. 

Please note: you must redeem your ticket for a Pass before entering any venue. Tickets cannot be exchanged at venues.

Entry to Club Pass shows is with the Club Pass or cash at the door, no advance sales. - $30 ($35 Kilbourn Hall) $30 all other Club Pass venues. M&T Bank ATMs are conveniently located throughout the festival site. Entry prices are the same for children, adults, students, and seniors.  Doors open 30 minutes before shows at all venues. 

Can be shared and transferred. No photos or names appear on shareable passes. Unlimited access to Club Pass Series shows on all nine days of the festival. See as many shows and come and go as you like.  Ticket prices are the same for children, adults, students, and seniors.  Pass prices are the same for children, adults, students, and seniors.  Club Pass is NOT good at headliner shows at Eastman Theatre.

 3-Day Club Pass - $194 + $6 service charge

Access Club Pass shows on any three days of the Festival at any Club Pass venue. Fully shareable and transferable. Can be shared and transferred.  Unlimited access to Club Pass Series shows on any three days of your choice during the festival.  Your Pass will be punched on each day you use it. After the third day, it is punched, the Pass is no longer valid.  Pass prices are the same for children, adults, students, and seniors. Club Pass is NOT good at headliner shows at Eastman Theatre. 

Club Pass \ Venues

228 Shows at 13 Club Pass Venues

  • Auditorium at South Clinton presented by Buckingham Properties, (formerly Xerox Auditorium), 2 shows a night, 9 nights, Club Pass or $30 cash at the door
  • Christ Church – 2 shows a night,  9 nights, 6:45 & 8:45 PM, Club Pass or $30 cash at the door
  • Geva Wilson Stage – 2 shows a night, 9 nights, 5:30 & 7:30 PM, Club Pass or $30 cash at the door

  • Hatch Recital Hall, Eastman East Wing – 2 shows a night,  9 nights,  5:45 & 7:45 PM, Club Pass or $30 cash at the door

  • Kilbourn Hall, Eastman School of Music – 2 shows a night,  9 nights, 6 & 9 PM, (Save Time in Line wristbands for the early show, see below), Club Pass or $35cash at the door

  • M&T Bank Pavilion Squeezer's Stage (tent on Parcel 5) – 3 shows a night, 7 nights (4:30 PM show free), 7:00 & 8:45 PM, Club Pass or cash at the door

  • Max of Eastman Place – 2 shows a night,  9 nights, 6:15 & 10 PM,  (Save Time in LIne wristbands for the early show, see below), Club Pass or $30 cash at the door

  • Montage Music Hall – 2 shows a night,  9 nights, 6 & 10 PM, Club Pass or $30 cash at the door

  • Lutheran Church of the Reformation – 2 shows a night,  9 nights, 7:30 & 9:30 PM, Club Pass or $30 cash at the door

  • Rochester Regional Health Big Tent –  3 shows a night, 9 nights, (6 PM show free) 8:30/10:30 shows, Club Pass or $30 cash at the door

  • Temple Building Theater – 2 shows a night,  8 nights (excluding Sunday, June 23, 2019),  7:00 & 9:15 PM, Club Pass or $30 cash at the door

  • The Little Theatre - 2 shows a night, 9 nights, Club Pass or $30 cash at the door
  • The Wilder Room – 2 shows a night,  9 nights, 6 & 10 PM, Club Pass or $30 cash at the door

 

Save Time in Line at Kilbourn Hall,  Max of Eastman Place & Geva

At Kilbourn Hall, Max of Eastman Place and Geva Theatre we offer a wristband system to save patrons time spent in line, time to get food and beverages before the show or to enjoy other shows and activities around the festival.

Here's How It Works

Club Pass holders and those paying cash at the door may line up and receive a color-coded wristband that will specify a return time to see the show. You must be present and in line to get a wristband. Come back at your assigned time and enjoy the show!

KILBOURN – 6:00 PM shows only

Color-coded wristbands will be issued starting around 4 PM

First 100 wristbands - Entrance time 5:30-5:35

101-250 - Entrance time 5:35-5:40

251-400 - Entrance time 5:40-5:50

MAX – 6:15 PM shows only

Color-coded wristbands will be issued starting around 4:15 PM

First 50 wristbands - Entrance time 5:45-5:50

51-100 - Entrance time 5:50-5:55

101-230 - Entrance time 5:55-6:05

GEVA WILSON STAGE - 5:30 & 7:30 PM shows

Please note, this is a new venue and we are working hard to serve everyone's needs. In order to do that processes may change as we work to make things as easy and efficient as possible for our patrons. Thank you in advance your understanding. 

  • Color-coded wristbands for the 5:30 show will be handed out starting at 4:00 PM
  • Color-coded wristbands for the 7:30 show will be handed out starting at 6:00 PM

5:30 PM Show

First 100-Entrance time 5:00-5:05

101-250-Entrance time 5:05-5:10

251-500-Entrance time 5:10-5:20

7:30 PM Show

First 100-Entrance time 7:00-7:05

101-250-Entrance time 7:05-7:10

251-500-Entrance time 7:10-7:20


RIJF Online Ticketing System

  • When you purchase tickets via the rochesterjazz.com secure ordering system you will receive a unique patron ID and E-ticket with a barcode. Customers then have several options as to how to redeem their E-tickets.

    Only one scan per bar code is possible. All online sales final. No exchanges, no refunds.
  • All headliner tickets will be scanned at the point of entry to Kodak Hall at Eastman Theatre.
  • Print your headliner E-tickets at home and bring it to the festival to be scanned.
  • Take a photo of your E-ticket with your smartphone, and bring it to the festival to be scanned for entry to a headliner show. No paper needed!
  • For those who prefer a ticket be mailed, tickets will be mailed for a fee of $2 per order.
  • For those without online access, call the office at 585-454-2060, to order a Club Pass or headliner ticket. 

Terms & Conditions
RIJF LLC offers tickets for our club pass series shows and headliner shows via 

Century Payments /Authorize.net. We are a PCI Compliant Company.
RIJF LLC is located at 250 East Avenue, Rochester, New York 14604 585-454-2060
Email: tickets@rochesterjazz.com  Fax: 585-454-2061
All transactions are conducted in US Dollars
Customer Service Tel contact 585-454-2060
Delivery service is via E-Tickets, or by USPS standard First class mail. 
If purchasing for home delivery, please allow 4-7 business days for delivery.
Country of Origin for RIJF LLC is USA
Authorize.net and RIJF LLC are PCI compliant 
 
  • No refunds or exchanges. Once redeemed for an official pass, the pass is not transferable.  The resale of a ticket for more than its face value without the written consent of the CGI Rochester International Jazz Festival  (RIJF, d/b/a RIJF, LLC) is prohibited by law.  As a festival patron, you assume all risk and danger incidental to attending festival performances, inside and outside any and all venues whether occurring prior to, during, or after said show(s). 
  • You assume all risk and danger of being injured in any manner and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes. 

No alcohol, drugs or weapons are allowed in any RIJF venues. Food or glass containers may be allowed in some RIJF venues, solely at the discretion of venue management.  No recording devices, still or video cameras permitted in any festival venues. No transmission or aiding in transmitting any description, account, picture, or reproduction of any festival performance. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons. You hereby consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Festival staff reserve the right to refuse admission or eject any person whose conduct is deemed by the festival to be disorderly or who fails to comply with the terms and conditions herein. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the festival and may not include additional ticketing fees (i.e., ticketing operations fee, shipping fees, etc.).

Updated December 3, 2019