Ticket Info

2023 FESTIVAL TICKET INFORMATION

Jazz Fest Ticket Shop

The RIJF Ticket Shop opens Monday, June 12, 2023, and is located at 100 East Avenue at the corner of Gibbs Street, Rochester NY.

Hours Pre Jazz Fest

    • Monday, June 12 to Friday, June 16 12:00 Noon – 5:00 pm
    • Closed Saturday, June 17 & Sunday, June 18
    • Monday, June 19 to Thursday, June 22 Noon – 5 pm
    • Redeem Club Pass Tickets For Passes Starting Monday, June 19, (Not Before)

Hours During Jazz Fest

    • June 23 – Saturday, July 1 - 10:00 am – 9:00 pm Daily         

Headliner Shows Tickets - 2023 - Kodak Hall at Eastman Theatre

See Eastman Theatre Ticketed Shows

Pat Metheny Side-Eye - June 23, 2023, 8 PM, at Kodak Hall at Eastman Theatre $83/$73/$63/$43 + $7 service charges | Buy Tickets Now!

Bonnie Raitt - Just Like That...Tour 2023 - June 27, 2023, 8:00 PM, at Kodak Hall at Eastman Theatre | SOLD OUT!

Keb' Mo' - June 24 - Keb' Mo', 8 PM, at Kodak Hall at Eastman Theatre, $43/$63/$73/$83 +service charges | Buy Tickets  

Omara Portuondo, “VIDA” The Farewell Tour - June 25, 4 PM, $33/$43/$53/$63 +service charges | Buy Tickets

How to Buy Headliner Tickets

    • Buy online ONLY at Rochesterjazz.com or call 585-454-2060. 
    • Buy at the RIJF Ticket Shop - starting June 12, see location and hours above.
    • Buy at the door if still available on the day of each show at Kodak Hall at Eastman Theatre Oval Lobby Box Office, which opens at 7 PM on the day of the show only. 
    • Will Call is located at Kodak Hall at Eastman Theatre Oval Lobby Box Office, which opens at 7 PM on the days of shows. 

Club Pass Show Tickets

See Club Pass Series Lineup - PDF to Download  Schedule by Day 

You can attend Club Pass Series Shows with a Club Pass (see below to buy) or $30 or $35 (Kilbourn Hall) cash at the door. No advance sale tickets are sold for individual shows. Seating is first come, first served for all whether you pay cash at the door or have a Club Pass. Shows fill up quickly so arrive early.

    • Doors open 30 minutes before the start of shows.
    • Take advantage of our Save Time in Line system for the first shows at two of our busiest Club Pass venues – Kilbourn Hall and Max of Eastman Place. (see info below)

Buy 2023 Club Passes  - Unlimited Access to Club Pass Shows

The Club Pass is a unique value pass offering patrons an amazing opportunity to sample music by artists from around the world! 3-Day and 9-Day Club Passes provide a multi-day music experience at a steeply discounted price that allows attendance to as many shows as physically possible.
  • Unlimited access to Club Pass Shows.
  • Come and go as you please to Club Pass shows, first in - first seated.
  • Save off the individual entry cover charge of $30/35 for all Club Pass venues. 
  • Freedom and flexibility to see as many shows as possible each day. 
  • Just present your Pass at the door and enjoy the music!
  • A great gift for music lovers and perfect for customer and employee appreciation. 
9-Day Club Pass - Buy Now
    • Unlimited access to Club Pass shows at all Club Pass venues all 9 days during the festival.
    • Can be shared and transferred.
    • See as many shows and come and go as you like. 
    • Pass prices are the same for children, adults, students and seniors. 
    • Access up to 192 Club Pass Series shows at 11 Club Pass venues all nine days of the Festival. Passes are shareable and transferable.
      • $294 plus $6 service charge ($33.33 a day for access to up to 22 shows at 11 venues each day)

 3-Day Club Pass - Buy Now

  • Unlimited access to Club Pass shows at all Club Pass venues on any 3 days during the festival.
  • Can be shared and transferred.
  • Unlimited access to Club Pass Series shows on any three days of the festival.
  • See as many shows and come and go as you like. 
  • Pass prices are the same for children, adults, and seniors. See the new Student Club Pass below
  • Access Club Pass shows on any three days of the Festival at any Club Pass venue. Passes are shareable and transferable. 
    • $254 plus $6 service charge

3-Day Student Club Passes 

  • Available for students ages 25 and under
  • $174 + $6 service charge, a 31% discount off the price of a regular 3-Day Pass
  • Purchase in person only starting June 19 at the Ticket Shop.
  • Valid Student ID required.

Redeeming Your Club Pass Ticket for a Club Pass

You may redeem your Club Pass Ticket for a Club Pass and lanyard starting Monday, June 19, (Not Before) at the Jazz Fest Ticket Shop located at 100 East Avenue. 

Save Time in Line at Kilbourn and Max

Take advantage of our Save Time in Line system for the first shows at two of our busiest Club Pass venues – Kilbourn Hall and Max of Eastman Place. We offer a wristband system to save you time spent in line, time to get food and drinks before the show or to enjoy other shows and activities around the festival.

All you need to do is line up at 4 p.m. outside Kilbourn or Max and receive a color-coded wristband that will specify a return time to see the show. You must be present and in line to get a wristband. Come back at your assigned time and enjoy the show!

RIJF 2023 Gift Certificates - Buy Now

Give the gift of music!

RIJF 2023 Gift Certificates may be purchased in the amount you choose for a friend or loved one.

    • Certificates may be redeemed toward the price of RIJF 3 or 9-Day Club Pass tickets or Headliner show tickets for our 20th Anniversary Jazz Festival Edition June 23-July 1, 2023.
    • To redeem enter the gift code on our ticket buy pages at rochesterjazz.com. 
    • Not valid for credit towards single-entry club pass series shows at the door, for cash, or for merchandise, food, and beverages at the festival. 
    • Gift certificates expire July 1, 2023. The gifted recipient may redeem with their gift code on our ticket buy pages at rochesterjazz.com. Easy!

Free Shows

See full free show schedule

    • You do not need tickets to attend any free shows.  
    • All shows go on rain or shine.  
    • Food and beverages are available at all outdoor stage venues. No outside beverages or food allowed. 
    • Seating: Bring lawn chairs or stools for Parcel 5, East & Chestnut or Jazz Street stages. Limited seating is provided on Jazz Street. Seating is also provided in the Wegmans Pavilion on East Ave. 
    • Bags are subject to search.

Get Festival News & Announcements!

Get the inside scoop. Sign up for our free e-newsletter and get all the latest news including daily updates during the Festival. 


RIJF Online Ticketing System & Policies

RIJF's ticketing system is THUNDERTIX.

Terms & Conditions

  • RIJF LLC offers tickets for our Club Pass series shows and headliner shows via Century Payments /Authorize.net. We are a PCI Compliant Company.
  • RIJF LLC is located at 250 East Avenue, Rochester, New York 14604 585-454-2060
  • Email: tickets@rochesterjazz.com  Fax: 585-454-2061
  • All transactions are conducted in US Dollars
  • Customer Service Tel contact 585-454-2060
  • Delivery service is via E-Tickets, or by USPS standard First class mail. 
  • If purchasing for home delivery, please allow 4-7 business days for delivery.
  • Country of Origin for RIJF LLC is USA
  • Authorize.net and RIJF LLC are PCI compliant 
  • No refunds or exchanges.
  • Your Club Pass ticket may be transferred to someone else.
  • Once your ticket is redeemed for an official pass, the pass is also transferable. 
  • The resale of a ticket for more than its face value without the written consent of the CGI Rochester International Jazz Festival  (RIJF, d/b/a RIJF, LLC) is prohibited by law.  
  • As a festival patron, you assume all risk and danger incidental to attending festival performances, inside and outside any and all venues whether occurring prior to, during or after the said show(s). 
  • You assume all risk and danger of being injured in any manner and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes.
  • No alcohol may be brought into any RIJF venues.
  • Illicit drugs and weapons of any kind are strictly forbidden.
  • Off-festival beverages and food containers are not allowed in any RIJF venues.
  • No recording devices, still, or video cameras are permitted in any festival venue.
  • No transmission or aiding in transmitting any description, account, picture, or reproduction of any festival performance.
  • You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons.
  • You hereby consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event.
  • Festival staff reserve the right to refuse admission or eject any person whose conduct is deemed by the festival to be disorderly or who fails to comply with the terms and conditions herein.
  • In the unlikely event of a reserved seat show cancellation at Kodak Hall at Eastman Theatre for which there is no rescheduled date, a refund for performance ticket(s) may be issued at the option of the Festival and may not include additional ticketing fees (i.e., ticketing operations fee, shipping fees, etc.)

Updated March 21, 2023